McCoury Music Official Store Store

SOLID GOLD COUNTRY
ONLINE ORDER TERMS

These terms apply to all purchases using a credit card online from this store

  1. All charges will appear on your credit card statement from SOLID GOLD COUNTRY
  2. While most items ship immediately, you should allow 6-8 weeks for delivery in the event items are backordered.
  3. To help prevent fraud, we can only ship to your credit card billing address. We are sorry for any inconvenience this causes.
  4. Pre-orders, if applicable, are charged now and are shipped on or prior to the release date of the product.
  5. If your order does not arrive by the time you think it should, or if there are any other problems with your order, call Solid Gold Country at 910-791-8675 (in Nashville at 615-777-9321). Collect calls are not accepted. Call during business hours, US Eastern time zone.
  6. Alternately contact sales@ibest.net . Email anytime. If you email, make sure to include a subject such as "Solid Gold Country order inquiry".
  7. We will refund your purchase or re-shipped items that never arrive.
  8. If you initiate a chargeback because you did not follow these terms, you will be disabled from placing further orders from Solid Gold Country or our clients. A $20 reinstatement fee will apply.
  9. If you can't contact us promptly in the summer or early fall, make sure the North Carolina coast is not experiencing a hurricane before jumping to conclusions.
  10. The terms herein are those of Solid Gold Country only, additional terms by other entities, such as your bank, may apply when using your credit/debit card or making online purchases.
  11. Please print a copy of these terms.

RETURNS: Please order carefully, and if you have any questions, ask. UNLESS A PRODUCT YOU PURCHASE IS DEFECTIVE, ALL SALES ARE FINAL. Defective items can be exchanged for the same item within 30 days of purchase. A broken jewel case is not a defect but we will replace the jewel case upon request. If a defective product is no longer available, you will receive a refund.

Solid Gold Country
A Member of the Acoustic Network
iBest.net, LLC
432 Landmark Dr STE 2
Wilmington, NC 28412
 910-791-8675
615-777-9321
sales@ibest.net